What Happens After Closing? Warranty & Service Explained

Closing day is an exciting milestone—but it’s not the end of the journey. After you receive the keys to your new home, there are still important systems, processes, and support in place to help you transition smoothly into homeownership.

At Caliber Homes, we believe clarity after closing is just as important as clarity during construction. Here’s what homeowners can expect once they move in.

Life in a New Home

New homes go through a natural “break-in” period as materials settle and systems are used regularly. Small adjustments, questions, or observations during the early months are normal and expected.

Understanding what’s typical—and how to address concerns—helps create a confident post-closing experience.

Understanding Your New Home Warranty

Your home includes a warranty designed to address covered items related to workmanship, materials, and systems.

Warranty coverage:

• Applies to specific items for defined time periods
• Is outlined clearly in your warranty documentation
• Is intended to address qualifying issues, not routine maintenance

Not every item observed after move-in is warranty-related, which is why understanding coverage upfront is important.

How Warranty Requests Are Handled

If a warranty-related concern arises, homeowners submit a service request through the designated warranty process.

This allows our team to:

• Review the request
• Determine coverage
• Coordinate with appropriate trade partners when applicable

Using the established process ensures requests are documented, tracked, and addressed efficiently.

Routine Maintenance vs. Warranty Items

Homeownership includes routine maintenance responsibilities such as:

• Filter changes
• Caulking upkeep
• Seasonal adjustments
• General wear and tear

These items are part of maintaining a home and are not considered warranty issues. Your New Home Orientation includes guidance on what to expect and how to care for your home properly.

Communication & Timing Expectations

Warranty service is scheduled based on:

• Scope of the request
• Trade availability
• Priority of the issue

Some items require observation over time before action is taken, while others may be resolved quickly. Clear communication helps ensure expectations remain aligned throughout the process.

Our Commitment After Closing

While closing marks the completion of construction, our commitment to delivering a quality home does not end there. The warranty process exists to support homeowners appropriately while maintaining clear boundaries and realistic expectations.

Our goal is a professional, respectful approach that serves both the homeowner and the integrity of the home.

A Confident Transition into Homeownership

Understanding how warranty and service work after closing allows homeowners to settle in with confidence, knowing what support is available and how to access it.

We believe an informed homeowner experience leads to a better long-term outcome for everyone.

Questions About Warranty or Service?

If you have questions about post-closing support or want clarification on warranty coverage, our team is always happy to help guide you. 

2-10 Warranty Booklet