Warranty Info
Peace of Mind
Built Right InAt Caliber Homes, we believe that your peace of mind should last long after move-in day. That’s why we’ve partnered with 2-10 Home Buyers Warranty, the industry leader in structural warranty protection, to provide you with exceptional coverage and enhanced customer service through Front Line Warranty Service (FLWS).
Your home is covered for workmanship, distribution systems, and structural defects — all backed by a trusted team ready to assist.
Home Warranty Information
What's Covered
Workmanship Warranty
- Protects against defects in materials and craftsmanship related to your home’s finishes and visible components.
Distribution Systems Warranty
Covers behind-the-wall mechanical systems, including:
- Electrical wiring
- Supply and waste piping
- Ductwork
Structural Warranty
Coverage for structural defects as defined in your Certificate of Warranty Coverage (typically up to 6 years for load-bearing components).
Front Line Warranty Service (FLWS)
All Caliber Homes warranty service is handled through FLWS, a dedicated team at 2-10 who manage and coordinate all service requests directly with you and your builder.
How to Submit a Warranty Request
Please submit non-emergency warranty requests around your:
- 3rd-month anniversary
- 11th-month anniversary
Steps to submit a request:
1. Visit https://2-10.com/homeowner
2. Sign in or create an account
3. Go to Service Requests, complete your list, and click Submit
Emergency Requests
For urgent issues such as:
• No hot water
• Total loss of electricity
• No heating or cooling
Contact FLWS immediately. See information below
Email: FLWS@2-10.com
Then reach out to your assigned contractor listed in your homeowner folder.
Built to Last.
Backed by Caliber.We’re proud to offer a home warranty that works just as hard as we do. With clear coverage, responsive service, and a team that stands behind your home, Caliber Homes is with you every step of the way.